On Monday, May 15, 2023, the new Community Development online platform will go ‘live’, automating the reservation, registration, and payment process. This new platform will make it easier for residents to submit development plans and receive review comments by email. The software updates will also include a convenient portal for submission and issuance of building permits, schedule inspections and receive inspection comments by email as well as make online payments with debit and credit cards.
Civic Gov software was selected to provide citizens an easier online customer service experience 24 hours a day, 7 days a week. Residents can set up an account using their own email address along with a unique password. The software is also mobile friendly so residents can access their account, submit applications, and make payments by phone. Residents/customers can still visit the Community Development Department in person for these services; however, payments cannot be taken by phone.
“We are committed to improving the customer experience,” stated Community Development Director David Hainley, “and are excited to offer this service to our citizens making it easier than ever to navigate the process.”
For more information contact the City of Community Development Department at 352-540-3810. CivicGov is currently available online and can be found by visiting the website:
